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Business Excellence

Jack Welch (Ex-Chairman & CEO of GE) once said - 'When the rate of change outside exceeds the rate of change inside, the end is in sight'. And for that reason, every organization needs radical changes and breakthrough improvements to beat the changes in the external environment.

Excellent organizations are characterized by its understanding of its imperfections and its dedication to - effective continuous improvement.

Business Excellence is a set of systematic activities carried out by the entire organization to effectively and efficiently achieve company objectives so as to provide products and services with a level of quality that satisfies customers, at the appropriate time and price.

To pursue excellence, organizations need some kind of framework and methodology that can help organizations to purse excellence in a structured way and measure progress against set improvement objectives. Malcom Baldridge National Quality Award (MBNQA) and European Foundation for Quality Management (EFQM) are the two most commonly used models. All models are based on a set of three integrated components:

  • The Fundamental Concepts of Excellence – the foundation for achieving sustainable success
  • The Excellence Framework – that translates fundamental concepts into actionable and assessable elements
  • Implementation and Assessment Framework – to guide actions and to assess progress against set objectives to achieve excellence and business goals.

Score advisory is in a unique position for helping organizations who genuinely want to purse Business Excellence framework to improve business results and get external recognition. We have been helping organizations in the region for than a decade and are closely associated with local awards. We provide consultancy and support in the areas of:

  • Conducting self-assessment and gap analysis
  • Developing and implementing improvement plans based on identified gaps.
  • Implementing relevant frameworks (e.g. Strategy Planning, Balanced Scorecard, Stakeholders’ surveys, Performance Management, Process Management etc.) to address specific requirements
  • Preparation of Submission Documents
  • Site visit preparation
  • Training and workshops

For more details about local awards in the UAE, please visit their official websites:

Dubai Quality Award: http://www.dubaided.ae/DQA/

Sh. Khalifa Excellence Award: www.skea.ae

For further information on how we could be of help, please download our brochure. Download Brochure