Our Services
A little about our services
Organizational Diagnosis

We measure the direct & specific causal links between what goes inside your organization and your market place, and then analyze their impact on your organization’s performance. Our integrated system enables you to interrogate in-depth all or any level of organizational performance, to provide solution for the organization as a whole, teams, groups, departments, leaders, managers and individuals.

The methodology is based on a rigorous, world class, ground-breaking, and empirical research spread over 20 years with thousands of organizations worldwide; leading to huge insight into drivers of performance. During the research, over 300 hypotheses were tested for establishing organizational elements that were really necessary for achievement of business results and other outcomes. We used standard but sophisticated statistical analyses to calculate the relationships between what is done in an organization and what results are achieved. Finally, 16 universal antecedents were identified which we call as ‘Performance Bearing Mechanisms’ or PBMs. There are a further 7, which the organisations deploy in the market place that impact on revenue stream, gross margins, customer retention, market share & staff morale.

As each organization is different, PBMs work differently on different organizations. Therefore, we analyse each organization’s data separately, using similar methodology and statistical analysis, as in our original research studies. And, benchmark the findings against data of more than 3,700 organizations collected over 2 decades.

We use an algorithm that reliably (>90%) calculates what needs to be done, and the extent to which it needs to be done in order to achieve certain results (based on Strategic Profile). And we benchmark these data.

All Verax measures conform to the high standards of the British Psychological Society in terms of validity and reliability for psychometric tests.

Our approaches have been implemented from Scandinavia to South Africa, from America, throughout Europe, the Middle East, Asia and Australasia. The diagnostic frameworks used by us, incorporate latest research on organizational excellence, human motivation and performance.

Through its unique methodologies, Verax removes the guesswork and makes the job of decision making and targeted intervention far more successful.

Organizational Level
  • Strategic Profiling:Download Brochure
    Strategic Profiling (SP) helps in confirming strategic priorities and in producing consensus among the executive team on key strategic objectives and issues. It scientifically calculates a blueprint of what the organization needs to look like and how it needs to operate in order for it to achieve its strategic plans and objectives. It also facilitates establishing sets of KPIs for the Balanced Scorecard. Strategic Profiling is very useful in strategy implementation, M&A integration and effectively implementing cultural change programs.
  • Organizational Transitions (Real Time):Download Brochure
    Organizational Transitions (OTI) diagnoses the causes of business success (& failure); and clarifies what goes on in the business and how that affects business results. It also helps in identifying the gaps between business’s actual state and the strategic profile and outlines a prioritized action plan to bridge the gaps. OTI is very effectively used for bringing about desired organizational change, strategy execution, pre- & post-mergers and acquisition integrations and benchmarking organizational effectiveness.
  • Human Capital Measurement:Download Brochure
    Human Capital Measurement (HCM) calculates the financial value of the contribution made by organization’s human resource and measures productivity (in financial terms) for individuals, groups and whole organization. It is very useful for evaluating changes in the contribution of human resource as a result of restructuring, merger & acquisitions or any other organizational intervention.
  • Competitive Strategy Viability System (Real Time):Download Brochure
    Competitive Strategy Viability System (CSVS) diagnoses the effectiveness of actual competitive strategy in the market place and identifies specific strengths and weaknesses against competition. It provides a clear understanding of the impact of the market place strategy implementation on business results and tells what precisely to do to become even more competitive. CSVS is most useful for initiating organizational change, improving business performance, effective strategy execution and benchmarking organizational effectiveness.
Teams Level
  • Teams Effectiveness:Download Brochure
    Team Effectiveness (TEI) looks at the team maturity, individual members, their contribution and relationships; team processes and relationships with other groups to help teams to increase their effectiveness. The TEI analysis provides quantitative and qualitative information to enable the team to operate at its optimum, taking into account the purpose of the team, its role in the organization and what it has to achieve within defined time-scales.
Leadership Level
  • Leading for Results:Download Brochure
    Leading for Results (LFR) identifies and diagnoses the impact of leaders, at any level, on the business results and failures & successes in business. It also provides the causes of leaders’ effectiveness (or ineffectiveness) and appropriateness of the leaders’ behaviour in the context of organizational culture. LFR is especially useful for aligning leaders with organization, bringing transformational change (e.g. in turbulent times) and improving strategy implementation / business performance.
  • Managing Performance:Download Brochure
    Managing Performance (MP) measures and diagnoses management practices, management styles and situational management effectiveness and their impact on the business results. The diagnosis and benchmarked report help in aligning management style to organizational culture, improving performance management practices and strategy execution through management.
  • Team Leader Competencies:Download Brochure
    Team Leader Competencies (TLC) is used for assessing team leaders’ most widely practiced management competencies, management style & cultural alignment, change management behaviour and their management effectiveness. The benchmarked diagnosis report helps in alignment of operating style with organizational performance requirements, developing them for greater responsibility and becoming more effective team leaders and managers.
  • Health & Safety Leadership:Download Brochure
    Health and Safety Leadership diagnoses and analyses the impact of each manager’s practices on the safety behaviour and accidents so that their development can be focused on those specific factors and not generalized practices. This leads to specific actions that reduce accidents.
Individual Level
  • Personal Effectiveness Self and 360o:Download Brochure
    Personal Effectiveness Profile (PEP) assesses and measures personal behaviour and communication style of the individuals; determines mental toughness, emotional intelligence, personal effectiveness and adaptability. Understanding such personal traits help employees to be more effective, productive and adaptable; and leads to improved relationships with others, better management of stress and personal/organizational alignment.
  • Sales / Service Effectiveness:Download Brochure
    Service Effectiveness Profile (SEP) measures the behaviour, communication style and adaptability of sales/service personnel to customers, sales and service situations. The diagnosis and benchmarked report help customer service staff to align their behaviour to suit the style of the customer/client without compromising their value or personality.
  • Personal Effectiveness (safety & wellbeing):Download Brochure
    Personal Effectiveness (PEP) Safety & Wellbeing measures and analyses the individual’s attitude and behaviour towards safety. It shows how those contribute to safe and unsafe working. De-railers, e.g. impetuosity may lead to unsafe actions or something more serious. This helps staff understand how they can be their worst enemy or their own best friend. Personal development leads to improved safety.
Project Management
  • Project Intelligence Management System:Download Brochure
    Project Intelligence Management System (PIMS) measures and analyses behaviour of the project members, the culture, organization structures, politics, systems and procedures and people management. PIMS not only analyses these factors that cause the project performance; it also produces specific recommendations for change, to improve performance, to create appropriate cultures or bring outsourcing/subcontract partners together.
  • Project Team Effectiveness:Download Brochure
    Project Team Effectiveness System (PTES) is used for measuring effectiveness of team members on project results, consensus of team purpose & goals and effectiveness of relationship with other project teams / groups. PTES measures and analyses how well the project team operates at individual, team and system levels and how that causes the results achieved. Teams are benchmarked against thousands of other teams in our database. PTES gives the team precise information about what it is doing well and should not change, but more important specifies precisely what the team needs to do differently to perform even better.
  • Professional Project Management:Download Brochure
    Professional Project Management (PPM) measures what project managers do and how effectively they do it. It then analyses the effect of what they do on the performance outputs of the project. Using PPM, project managers would improve project performance, be more tuned with the project vision & strategy, create right kind of culture for the project to be successful, on time, on budget & delight the customer. Benchmarking project managers, either as individuals or as a composite group, against the 'best in class' increases the chance of having world class project managers leading world class projects.